
Build a High-Performing Insurance Team, One Quarter at a Time
A continuous development system powered by science and 24/7 AI coaching.
Transform your agency with four quarterly assessments, daily personalized coaching tips, and a real-time AI coach that helps your team communicate better, stay motivated, leverage their strengths, and make smarter decisions under pressure.
Led by insurance veterans with 100+ years of combined experience, this program builds capabilities that actually drive performance every day, all year.
One-off training doesn’t stick.
Your team needs a system.
Single workshops that feel good but fade by Monday
Generic leadership training unrelated to real agency challenges
Personality tests that produce reports no one ever uses
No reinforcement or follow-through
Leaders still guessing what motivates each person
Customer challenges that escalate because teams can’t adapt quickly
High turnover and disengagement
There’s a better way: a year-long system that builds capability quarter after quarter.
Most insurance agencies rely on:


One assessment every quarter. Four critical capabilities. A complete team transformation.
Q1 (months 1-3)
Communication
DISC
Q2 (months 4-6)
Motivation
Motivating Values
Q3 (months 7-9)
Stregths
StrengthScope
Q4 (months 10-12)
Decision-Making
Thinking Styles
Every agency follows the same proven sequence:
Your 4-Quarter Skill Building
Assessment: DISC
You’ll discover:
Natural communication styles
How each team member wants to be approached
Why certain people clash—and how to bridge gaps
How to adapt instantly to different customers
Why it matters:
Insurance is a communication business. Better conversations = better close rates, better customer retention.
Live Debrief Focus:
Immediate, actionable communication strategies for sales and service.
Quarter by Quarter Skill Building
Q1: Communication That Actually Works
Q2: What Actually Motivates Your People
Assessment: Motivating Values
You’ll discover:
What drives each team member (recognition, autonomy, mastery, impact, security)
Why high performers disengage—and how to keep them
How to match tasks to energy, not obligation
Why it matters:
Retention. Engagement. Performance. This quarter stops the guesswork.
Live Debrief Focus (Add-on)
How to coach and motivate each person based on who they are.
Assessment: StrengthScope
You’ll discover:
Each person’s natural strengths
What energizes vs. drains individuals
Strength-based selling and service
Why it matters:
Confidence sells. When people use their strengths, performance skyrockets.
Live Debrief Focus (Add-on)
Aligning roles, responsibilities, and workflows to natural strengths.
Q3: Leverage Natural Strengths
Q4: Smarter Decisions Under Pressure
Assessment: Thinking Styles
You’ll discover:
How each person processes information
Why certain decisions come easy, or feel exhausting
Better collaboration through understanding thinking modes
Why it matters:
Insurance requires quick, accurate decisions—underwriting, risk, claims, renewal strategies. Thinking styles change everything.
Live Debrief Focus (Add-on)
Optimizing collaboration and decision-making for speed, clarity, and accuracy.
What Makes This Different
Client satisfaction and results are our main measure of success.
We build systems that create long-lasting shifts in behavior through a combination of opportunity, motivation, and skill.
🏆 Led by Insurance Industry Veterans
(100+ Years Combined Experience)
You’re not getting generic facilitators. You’re getting leaders who’ve worked in underwriting, sales, claims, and agency leadership—and know the realities of insurance.
🔄 Quarterly Progression, Not One-and-Done
Each quarter builds on the last to create sustained behavior change—not a workshop high that fades.
No static reports. Insights appear instantly, and we interpret them with you.
📊 Real-Time Data + Live Expert Debriefs
🎯 Tailored to Insurance Teams
Everything is contextualized for insurance: complex customer conversations, regulatory constraints, industry pace, retention pressures, and sales unpredictability.
Why These Four Assessments
We chose tools that:
Are easy to understand in 5–10 minutes
Have clear practical applications
Drive behavior change on Monday morning
Build a complete development cycle
Avoid overcomplicated models (Enneagram, MBTI, etc.)
Your year builds a full leadership and performance picture:
Communication → Motivation → Strengths → Decision-Making
Real Results
“In the first week, I could see changes in my team and knew the investment was worth it.”
— Ellie M, Multi-Office Agency Owner
Results across insurance teams:
47% increase in team participation equity
3x improvement in peer collaboration
82% increase in engagement in critical conversations
91% say coaching was “immediately actionable”
100% client renewal rate
Trusted by thousands of participants across agencies.
Assess Your Team
Have questions?
Reach out and we’ll guide you through the registration process.
Phone
309-531-5072
theresa@ledra.io
What Happens Next
1. Discovery Call
within 24 hours
We customize the program based on your team size and agency goals.
2. Program Kickoff
within 1–2 weeks
Your team completes the Q1 assessment (DISC).
Results populate instantly.
We conduct your live team debrief (included in onboarding fee).
Assessment → Real-Time Insights → AI Coaching + Daily Tips
Repeat each quarter, in order.
3. Quarterly Rhythm
every 3 months
Investment & Fees
Who should join?
$245/month per agency
Flat fee. Covers everyone.
Add/remove team members anytime.
$945 One-Time Onboarding Fee
Includes:
Custom workshop
Full team readout
Training on how to use reports + AI tool
Setup + customization
Rollout planning
No hidden fees. No per-seat charges.
⭐ Referral Bonus: Earn Free Months
For every agency you refer that enrolls, you receive one free month of the program.
There is no limit: refer multiple agencies and earn multiple free months throughout the year.
If you love the program, it can literally pay for itself.
FAQs
Why a year-long program instead of a one-time workshop?
Because one-time training doesn’t stick. Insurance teams need structured, ongoing development that builds real skills over time.
Our quarterly sequence ensures the team is continually learning, applying, and improving—with daily tips + a 24/7 AI coach reinforcing the lessons every day.
Is the program hard for my team to keep up with?
Not at all.
Each assessment only takes 15–20 minutes once per quarter.
Everything else is baked into the daily workflow:
Daily tips take seconds to read
AI coach support is available whenever needed
Live debriefs explain everything in plain English
This is high impact with very low time burden.
Why these four assessments?
They’re simple, practical, and proven.
Insurance teams need tools they can understand and use right away; DISC, Motivating Values, StrengthScope, and Thinking Styles build the exact capabilities that impact sales, service, and team culture.
How quickly will we see results?
Immediately.
Within the first week of Q1, agencies report better communication, fewer misunderstandings, and stronger customer interactions.
What makes this different from DISC vendors or generic training?
We are insurance operators, not generic consultants.
We translate assessment insights into strategies for prospecting, renewals, cross-selling, difficult customers, and team leadership.
Everything is built for the real world of insurance.
What happens if we have turnover?
Just add or remove team members anytime.
We generate a new dynamic team report automatically, so you always understand how your team has shifted.
And, your new team members will integrate faster.
What’s included in the onboarding fee?
A custom live workshop, full team insights report, training on how to use the tools, and complete setup for the year-long program.
No extra fees. No surprises.
Why Agencies Trust Us
100+ years of insurance experience
283,000+ participants
94% renewal rate
9.7 NPS
Backed by behavioral science
Insurance, MGA, carrier expertise
GDPR compliant



Stop One-Off Training. Start Building a System.
Four quarters. Four capabilities. One high-performing team.
Contact
info@leading-human.com
Leading Human Company, LLC Offices
Philadelphia
St. Petersburg
Are your people Leading Human?
Dallas
Denver
